CX in Tanzania with Maajabu Caroline Mbaga (CX Centric Leaders Pod)

In this week's episode of the CX Centric Leadership Podcast we sit down with Maajabu Caroline Mbaga, a pioneer of Customer Experience in Tanzania. Maajabu went on to host Tanzania's first annual Customer Experience Conference. She also invited CX Centric to share insights from the State of Customer Centricity Report.