The origins of Customer Experience Winter and Summer School

Jonathan Daniels

November 8, 2025

The origins of Customer Experience Winter and Summer School

CX Centric Winter and Summer Schools: Elevating Customer Experience Globally

Since 2022, CX Centric has been proud to offer the Customer Experience Winter School and Customer Experience Summer School, innovative programs designed to bring CX professionals from around the world together. These schools were created with a simple but powerful vision: to provide a unique, interactive learning experience that helps CX professionals grow their careers while connecting with peers facing similar challenges across different countries.

A Global Learning Experience

From the very first cohort, we were thrilled to welcome organizations like New Market Holidays and Bank of Ireland. Our participants come from diverse sectors and geographies, reflecting the global nature of customer experience today. One of the most exciting aspects of these schools is seeing that, regardless of location, companies face many similar CX challenges. This shared understanding fosters lively discussions, knowledge exchange, and collaborative problem-solving—something that’s difficult to achieve in more traditional training formats.

Showcasing Proven CX Frameworks

The Winter and Summer Schools are also an opportunity to showcase CX Centric’s frameworks, which have been helping organizations design and implement world-class customer experiences for years. Participants gain hands-on exposure to these practical tools, learning how to apply them in real-world scenarios to drive tangible business impact.

Designed for CX Professionals Who Want More

We wanted these schools to be more than just another training program. They are highly interactive, with strong, practical content that keeps participants engaged from start to finish. The programs are designed to be both career-boosting and exciting, offering CX professionals new perspectives, actionable insights, and a chance to network with like-minded peers from around the globe.

Join Us for the Next Winter School

We are already looking ahead to the 2026 CX Centric Winter School, where we will continue to bring together international CX leaders for an unparalleled learning experience. This is your chance to grow your skills, exchange ideas, and be part of a global CX community. Find out more and register here.

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