Gain your certification with this 5 week programme, based on the CCMM model as well as The Customer Experience Playbook. It is made up of virtual seminars providing hands-on instruction for the next-generation of Chief Customer Officers, Customer Experience Analysts and Customer Experience Coaches.
The weekly programme will run through the winter on Tuesday & Thursdays at 14:00-16:00 (CET) which will include topics such as: The secret ingredients to becoming a successful Chief Customer Officer. How can my organisation benefit from Customer Experience management? How do I create a Customer Experience Vision? And much more!
We bring together Customer Experience professionals from across the globe to learn, collaborate and grow as part of a community of like-minded professionals.
We have created three learning paths, Customer Experience Analysis, Customer Experience Leadership and Customer Experience Coach. Feel free to indicate which you prefer and why.
Please note spaces are limited, unfortunately not everyone who registers will be able to attend.
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Company Number: 15457523 - Birmingham, UK (B25 8YG)
Contact: info@cx-centric.com
