Founding Members

Mandisa Makubalo

MANDISA MAKUBALO

South Africa

Keith Kmett

KEITH KMETT

USA

Gunjan Allen

GUNJAN ALLEN

Australia

ALI MALIK

Pakistan

John D Hudson: The Customer Experience Playbook Case studies

JOHN LEE DUMAS

USA

Sharon Boyd

GUNJAN ALLEN

Australia

Customer Experience Analyst CX Centric

BONGANI NCUBE

Zimbabwe

ANA LUISA ROMERO

Belgium

RICK DENTON

USA

RODRIGO EDWARDS

Chile

Key Note Speakers

Peter Dorrington

PETER DORRINGTON

United Kingdom

Zenzele Ndlovu

ZENZELE NDLOVU

South Africa

Sindhu Sreenath

SINDHU SREENATH

UAE

Jonathan Shroyer

JONATHAN SHROYER

USA

Ven Rasugu

VEN RASUGU

Kenya

Nancy Ochiba

NANCY OCHIBA

Kenya

Alexandra Crossley

ALEX CROSSLEY

UK

Nate Brown

NATE BROWN

USA

Elle Pierson

ELLE PIERSON

USA

Tich Gandanhamo

TICH GANDANHAMO

Zimbabwe

Ali Meghjee

ALI MEGHJEE

UK

Jackie Wahome

JACKIE WAHOME

Kenya

TAFADZWA MUDEKUNYE

Zimbabwe

Lucy Kiruthu

LUCY KIRUTHU

Kenya

Deva Rangarajan

DEVA RANGARAJAN

Belgium

ISAAC NEWTON ACQUAH

Ghana

Sue Moore

SUE NABETH MOORE

FRANCE

Naeem Arif

NAEEM ARIF

UK

Shreesha Ramdas

SHRESHA RAMDAS

Practice Leader, Medical Law

Alison Lichestien

ALISON LITCHENSTEIN

USA

Sharon Head

SHARON HEAD

USA

Michel Moenaert

MICHEL MOENAERT

Belgium

BONNIE CHATTERJEE

USA

CX Centric Panel Members

Christophe Brooks

CHRISTOPHER BROOKS

UK

LAISE PORTO

Brazil

Emmanuel de Hemptinne

EMMANUEL DE HEMPTINNE

Belgium

Duong Nguyen

Vietnam

CZARINA SHEIKH MATHEW

UK

INTERESTED IN JOINING A PANEL OIR SPEAKING?

We are always happy to have a diverse range of experts on our panel. And if you have achieved something substantial or have something that the community may benefit from learning, we welcome you!