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Successfully introducing Customer Experience Functions in large businesses. A Case study by Ruth ...

Successfully transforming Customer Experience functions in large businesses - A case study from T...

Bongani Ncube

August 20, 2024

Leveraging Customer Experience in the Retail Sector. Case study by John D Hudson

Customer Experience in the Retail Sector. A case study from the Customer Experience Playbook by J...

Bongani Ncube

August 20, 2024

Creating a Customer Centric Environment in Pharmacies. A Case study by Révérien Uwacu

Creating A Customer Experience Environment in Pharmacies. A case study from The Customer Experien...

Bongani Ncube

August 20, 2024

Results-driven Leadership. A case study by Marilyn Daley.

Results-Driven Leadership. A case study from the Customer Experience Playbook by Jonathan Daniels...

Bongani Ncube

August 20, 2024

Getting the most from Customer Journey Mapping. Featuring Yuri Vedenin

Getting the most from Customer Journey Mapping. A case study from The Customer Experience Playboo...

Bongani Ncube

August 20, 2024

Using Customer Journey to nurture relationships. Featuring Simone Smith.

Using Customer Journey to nurture relationships by Simone Smith. A case study from The Customer E...

Bongani Ncube

August 20, 2024