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Keynote: Art and Science of Storytelling by Keith Kmett

Keith Kmett explores how storytelling can be used as a tool in Customer Experience.

Bongani Ncube

August 20, 2024

A New Service Vision for Banking, Keynote from Anastasia Vladychynska

A CX Centric Conversation keynoted by Anastasia Vladychnska which was mainly focused on how to un...

Bongani Ncube

August 20, 2024

Customer Obsession: A Key to Incredible Customer Experience.

There is only one boss, the customer, and he can fire everybody in the company from the chairman ...

Anonymous

August 7, 2024