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Elevating CX in South Africa: CX Centric Conversation (Keynote by Katlego Maphutha).

In this CX Centric Conversation Keynote presentation, Katlego Maphutha the Business development M...

Bongani Ncube

April 1, 2025

Elevating Customer Experience in South Africa: CX Centric Conversation (Keynote by Nobuhle Mashay...

In this keynote presentation, Nobuhle Mashaya who is in the knowledge management department of MT...

Bongani Ncube

April 1, 2025

Uplifting Eastern Bank: Human Centered Transformation (The CX Goalkeeper Podcast).

In this episode of the CX Goalkeeper Podcast, Gregorio caught up with Rick Dorfman and they conve...

Bongani Ncube

March 4, 2025

How to Link NPS to Business Outcomes—and Prove Your CX Program’s ROI.

In this article titled “How to Link NPS to Business Outcomes—and Prove Your CX Program’s ROI”, Jo...

Bongani Ncube

February 18, 2025

Strategy for Sustainable Growth (CX Goalkeeper Podcast)

In this episode of the CX Goalkeeper Podcast, Gregorio caught up with Monika Schulze and they con...

Bongani Ncube

February 18, 2025

Creating Workplaces Where People Thrive: A New Approach to Wellbeing (CX Goalkeeper Podcast)

In this episode of the CX Goalkeeper Gregorio caught up with Craig Fearn, and they spoke at lengt...

Bongani Ncube

February 18, 2025