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Improving the patient experience. A Case Study by Momchil Blaskov

Improving the Patient Experience. A case study from the Customer Experience Playbook by Jonathan ...

Bongani Ncube

August 20, 2024

Three ways to empower your Technology Team to develop new client solutions in Financial Services

There has been a lot of change in the Financial Services industry over the last 10 years. With th...

Bongani Ncube

August 19, 2024

Utilising Employee Experience to drive Business Growth

Keynote from CX Centric Conversation. Where we discuss customer experience with professionals wor...

Bongani Ncube

August 19, 2024

Bridging the gap between Customer Experience and Customer Success, with Sue Nabeth Moore

Learn more about bridging the gap between Customer Experience and Customer Success.

Bongani Ncube

August 19, 2024

Rethinking Employee Experience in the New World of Work.

CX-Centric in collaboration with Alida and Anthrolytics hosted a very poignant event which was on...

Bongani Ncube

August 19, 2024

Technology and Insights (CX-Centric State of Customer-Centricity Report)

Learn about trends in technology and insights, one of the eight dimensions of the CCMM Model.

Bongani Ncube

August 19, 2024